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Legal

Privacy Policy

This policy explains what personal data Pulpe collects, why we collect it, who we share it with, and the choices and rights you have.

Last updated: October 19, 2026

1. Who is responsible for your data

Pulpe LLC, 30 North Gould Street, Sheridan, WY 82801, United States, is the controller of the personal data processed through Pulpe. You can reach us at [email protected] or +1 (786) 791-2323.

We have not appointed a data protection officer, as we are not required to. Privacy requests are handled by our team at the address above.

2. Data we collect

CategoryExamples
Account dataName, username, e-mail address, phone number (optional), password (stored encrypted), language, theme.
Profile dataProfile photo, cover, bio, caption, website, links, birth date, gender, country and city, if you choose to add them.
Your contentPosts, photos, videos, audio, documents, polls, stories, comments, reactions and bookmarks.
MessagesThe content of your private messages and group chats, and their metadata (time, read status). We process messages to deliver them, to keep them for you and the other participants, and to act on reports.
Connections & activityWho you follow, block or mute; posts and stories you view or interact with; searches; reports you make; last time you were active.
Device & technical dataIP address, approximate location derived from the IP address (country and city), device identifier, browser and operating system, log data, and cookies (see our Cookies Policy).
Payment dataWallet transactions, deposits, payouts and payment status. Card details are handled directly by Stripe; we never store full card numbers.
Verification dataIf you apply for verification or authorship, the information and documents you submit.
Data from othersIf you sign in with Google, the basic profile information Google shares with us (name, e-mail, photo). Content in which other users mention or tag you.

3. How we use your data

  • To provide Pulpe: create your account, show your profile, publish your content, build your feed, deliver messages and notifications, process media (resizing, compression, video conversion).
  • To keep Pulpe safe: detect spam, fraud and abuse, secure accounts, review reports, enforce our Terms of Use.
  • To personalize Pulpe: suggest people to follow and content to explore, remember your language and theme.
  • For optional features: translation of posts on request, GIF search, AI-assisted features when you choose to use them.
  • For payments: process wallet deposits, purchases, advertising budgets and payouts.
  • To communicate with you: service e-mails (account confirmation, password reset, security alerts) and, if enabled in your settings, notification e-mails.
  • For advertising: show ads on Pulpe. We do not sell your personal data.
  • To improve Pulpe and to comply with our legal obligations.
  • Contract: to provide the Service you signed up for.
  • Legitimate interests: to keep Pulpe safe, prevent fraud, improve and promote the Service, in a way that does not override your rights.
  • Consent: for optional features and non-essential cookies, where required. You can withdraw consent at any time.
  • Legal obligation: to comply with the law and respond to lawful requests.

We do not make decisions producing legal or similarly significant effects about you based solely on automated processing. Automated tools only help us detect spam and abuse; a person reviews any account closure.

5. What other people can see

Your name, username, profile photo, cover, bio and public posts can be seen by other people on and off Pulpe, depending on your privacy settings. You control who can see your posts, who can message you and who can follow you in Settings → Privacy. Private messages are only visible to the participants of the conversation.

6. Who we share your data with

We share personal data only as described below:

  • Service providers working on our behalf under contract: hosting and storage, e-mail delivery, SMS delivery, IP geolocation, payment processing, translation, GIF search, AI processing and customer support tools.
  • Stripe, our payment provider, when you add funds or pay. Stripe acts as an independent controller for its own fraud-prevention and legal obligations (see stripe.com/privacy).
  • Google, if you choose to sign in with your Google account.
  • Other users, according to your settings and the content you choose to share.
  • Authorities, when required by law, or to protect the rights, property and safety of Pulpe, our users or the public.
  • A buyer or successor, if Pulpe is involved in a merger, acquisition or sale of assets, subject to this policy.

We do not sell personal data, and we do not share it for cross-context behavioral advertising.

7. International transfers

Pulpe LLC is based in the United States. Your data may be processed in the United States and in other countries where our providers operate. When we transfer data from the EEA, the UK or Switzerland, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses, or the EU–U.S. Data Privacy Framework when the recipient is certified.

8. How long we keep your data

  • Account data and content are kept while your account is active.
  • Stories disappear from Pulpe after 24 hours.
  • When you delete your account, we delete or anonymize your personal data within 30 days, except for copies kept in backups for a limited period (up to 90 days) and data we must keep to comply with the law, resolve disputes or prevent abuse (for example payment records).
  • Technical logs are kept for a limited period, usually no longer than 12 months.

9. Your rights & choices

Depending on where you live, you may have the right to:

  • access the personal data we hold about you and receive a copy;
  • correct inaccurate data (most of it directly from your settings);
  • delete your data and your account (Settings → Account → Delete account);
  • object to or restrict certain processing;
  • receive your data in a portable format;
  • withdraw your consent at any time;
  • give instructions about what happens to your data after your death (France);
  • lodge a complaint with your local data protection authority, for example the CNIL in France (www.cnil.fr).

To exercise these rights, write to [email protected]. We will answer within the time limits set by the law (generally one month), and may need to verify your identity first.

10. U.S. state privacy rights

If you live in California or another U.S. state with a consumer privacy law, you may have the right to know what personal information we collect, use and disclose; to access, correct and delete it; and to opt out of its sale or sharing. We do not sell or share personal information as those terms are defined in these laws. We will not discriminate against you for exercising your rights. You or your authorized agent can submit a request at [email protected].

11. Children

Pulpe is not intended for children under 13, or under the minimum age set in your country (15 in France without parental consent). In line with COPPA and the GDPR, we do not knowingly collect personal data from them. If you believe a child has created an account, contact us and we will delete it promptly. We do not show ads based on profiling to users we know to be minors.

12. Security

We use technical and organizational measures to protect your data, including encrypted connections (HTTPS), hashed passwords, access controls and monitoring. No system is perfectly secure: use a strong, unique password and enable the security options available in your settings. If a data breach creates a risk for you, we will inform you and the competent authority as the law requires.

13. Changes to this policy

We may update this policy. If a change is significant, we will let you know in the app or by e-mail before it takes effect. The date at the top shows the latest version.

14. Contact

Privacy questions

Company
Pulpe LLC, a limited liability company (LLC) organized in the State of Wyoming, United States
Address
30 North Gould Street
Sheridan, WY 82801
United States
Phone
+1 (786) 791-2323
Support
[email protected]
Legal
[email protected]
Privacy
[email protected]
Website
pulpe.social