This policy explains what personal data Pulpe collects, why we collect it, who we share it with, and the choices and rights you have.
Pulpe LLC, 30 North Gould Street, Sheridan, WY 82801, United States, is the controller of the personal data processed through Pulpe. You can reach us at [email protected] or +1 (786) 791-2323.
We have not appointed a data protection officer, as we are not required to. Privacy requests are handled by our team at the address above.
| Category | Examples |
|---|---|
| Account data | Name, username, e-mail address, phone number (optional), password (stored encrypted), language, theme. |
| Profile data | Profile photo, cover, bio, caption, website, links, birth date, gender, country and city, if you choose to add them. |
| Your content | Posts, photos, videos, audio, documents, polls, stories, comments, reactions and bookmarks. |
| Messages | The content of your private messages and group chats, and their metadata (time, read status). We process messages to deliver them, to keep them for you and the other participants, and to act on reports. |
| Connections & activity | Who you follow, block or mute; posts and stories you view or interact with; searches; reports you make; last time you were active. |
| Device & technical data | IP address, approximate location derived from the IP address (country and city), device identifier, browser and operating system, log data, and cookies (see our Cookies Policy). |
| Payment data | Wallet transactions, deposits, payouts and payment status. Card details are handled directly by Stripe; we never store full card numbers. |
| Verification data | If you apply for verification or authorship, the information and documents you submit. |
| Data from others | If you sign in with Google, the basic profile information Google shares with us (name, e-mail, photo). Content in which other users mention or tag you. |
We do not make decisions producing legal or similarly significant effects about you based solely on automated processing. Automated tools only help us detect spam and abuse; a person reviews any account closure.
Your name, username, profile photo, cover, bio and public posts can be seen by other people on and off Pulpe, depending on your privacy settings. You control who can see your posts, who can message you and who can follow you in Settings → Privacy. Private messages are only visible to the participants of the conversation.
We share personal data only as described below:
We do not sell personal data, and we do not share it for cross-context behavioral advertising.
Pulpe LLC is based in the United States. Your data may be processed in the United States and in other countries where our providers operate. When we transfer data from the EEA, the UK or Switzerland, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses, or the EU–U.S. Data Privacy Framework when the recipient is certified.
Depending on where you live, you may have the right to:
To exercise these rights, write to [email protected]. We will answer within the time limits set by the law (generally one month), and may need to verify your identity first.
If you live in California or another U.S. state with a consumer privacy law, you may have the right to know what personal information we collect, use and disclose; to access, correct and delete it; and to opt out of its sale or sharing. We do not sell or share personal information as those terms are defined in these laws. We will not discriminate against you for exercising your rights. You or your authorized agent can submit a request at [email protected].
Pulpe is not intended for children under 13, or under the minimum age set in your country (15 in France without parental consent). In line with COPPA and the GDPR, we do not knowingly collect personal data from them. If you believe a child has created an account, contact us and we will delete it promptly. We do not show ads based on profiling to users we know to be minors.
We use technical and organizational measures to protect your data, including encrypted connections (HTTPS), hashed passwords, access controls and monitoring. No system is perfectly secure: use a strong, unique password and enable the security options available in your settings. If a data breach creates a risk for you, we will inform you and the competent authority as the law requires.
We may update this policy. If a change is significant, we will let you know in the app or by e-mail before it takes effect. The date at the top shows the latest version.